For beginners
2 min read · Updated
Pausing a subscription
Going on holiday, or simply busy for a few weeks? Pausing keeps the days you paid for.
How a pause works
Open My research → Analysts, find the plan and choose Pause. Pick how long: the choices stop at the days you have left. The dialog shows the new end date before you confirm.
Why research still arrives
An analyst must send each piece of research to all their clients at the same moment. So a pause does not hold research back: it still reaches you, and stays in My research. What a pause does is add the paused days to the end of your plan, free.
Resuming early
Choose Resume now. The whole days you had not used yet come off the end date and back to your allowance for the year.
Limits
- Up to 30 days in any 12 months with each analyst, across renewals.
- Only an active plan can be paused, and one pause at a time.
- If you cancel, the pro-rata refund counts only the days you paid for; the free paused days are not refunded.
Your fee statement
Fee statement on each plan downloads the analyst's statement of the fee you paid for that period: their SEBI registration, your name and masked PAN, the service, the period, the fee and any GST they charged. It is kept in the analyst's records, so you get the same file every time. It is not a tax invoice: an analyst registered for GST issues their own.